Module 01 Assignment – New Hire Training Document
| New Hire Training Document |
You have been working at a healthcare clinic as a medical administrative assistant since it opened a year and a half ago, and the clinic has grown considerably in that time. Clinic leadership has decided to hire an additional medical administrative assistant to assist with the increased patient volume. Your supervisor has instructed you to create a Training Document for this new hire that will help you with your roles, tasks, and responsibilities.
Instructions
Create a Training Document that provides a detailed overview of three (3) common tasks you perform daily and weekly. Your supervisor has asked you to make sure you include a general description and overview of each task, the importance/impact on the office of this task, along with the soft skills necessary for each identified task.
In a Microsoft Word document, create your training document and include the following:
- A title page,
- a general description and overview of each task,
- the importance/impact on the office of this task, and
- the soft skills necessary for each identified task.
Use professional word choice, correct spelling, and grammar.
Submit your completed assignment by following the directions linked below. Please check the Course Calendar for specific due dates.
Save your assignment as a Microsoft Word document. (Mac users, please remember to append the “.docx” extension to the filename.) The name of the file should be your first initial and last name, followed by an underscore and the name of the assignment, and an underscore and the date. An example is shown below:
Jstudent_exampleproblem_101504
Expert Solution Preview
Introduction:
As a medical professor, creating assignments and providing feedback is an integral part of my role. In this assignment, I would like to provide a detailed overview of three common tasks that medical administrative assistants perform daily and weekly, along with the importance and the soft skills required for each task.
Answer:
Task 1: Appointment Scheduling
Overview: Medical administrative assistants are responsible for scheduling appointments for patients. This task involves verifying patient information, determining the urgency of the appointment, and coordinating with other departments or healthcare providers.
Importance/Impact: This task is important because it ensures that patients are seen in a timely manner and that the clinic operates efficiently.
Soft Skills: This task requires excellent communication skills, attention to detail, and the ability to multitask.
Task 2: Patient Check-In
Overview: Medical administrative assistants are responsible for checking patients in when they arrive at the clinic. This task involves verifying patient information, collecting insurance information, and ensuring that patients fill out the necessary paperwork.
Importance/Impact: This task is important because it helps to ensure that patients are seen in a timely manner and that their information is accurate.
Soft Skills: This task requires excellent communication skills, attention to detail, and the ability to remain calm and professional in potentially stressful situations.
Task 3: Medical Records Management
Overview: Medical administrative assistants are responsible for managing patient medical records. This task involves documenting patient information accurately, organizing and filing patient records, and ensuring patient privacy and confidentiality.
Importance/Impact: This task is important because it helps to ensure that patient information is accurate and up-to-date and that the clinic operates efficiently.
Soft Skills: This task requires excellent organizational skills, attention to detail, and the ability to maintain confidentiality and handle sensitive information.
In conclusion, medical administrative assistants play a vital role in the daily operations of a healthcare clinic. By providing a detailed overview of common tasks and the soft skills required for each one, this training document can help new hires succeed in their role and contribute to the success of the clinic.
